Trying To Install Sophos Home
Applies to: Sophos Home Premium and Free (Windows) You receive the error message below during the installation of Sophos Home: Cause This error appears due to a pending reboot flag in the Windows Registry. Instructions Follow the steps below to remove the reboot flag from your registry: Note: As a precautionary measure, it is highly recommended to before doing the steps below. Click on the Start button. Type regedit then press Enter. Click Yes if prompted to allow the application to make changes to the computer.
My Sophos Home
Browse to the following:. 32-bit: HKEYLOCALMACHINE Software Sophos AutoUpdate UpdateStatus VolatileFlags. 64-bit: HKEYLOCALMACHINE Software Wow6432Node Sophos AutoUpdate UpdateStatus VolatileFlags. Double-click on the entry RebootRequired and change the value to 0.
Navigate to HKEYLOCALMACHINE SYSTEM CurrentControlSet Control Session Manager. Rename the entry PendingFileRenameOperations to OldPendingFileRenameOperations.
Uninstall then reinstall Sophos Home and restart afterwards. Related information.